Returns & Exchanges

We want you to love your TULA products, but if you're not completely satisfied, we offer free returns and exchanges within 30 days of purchase. Our goal is to help you find the perfect routine for your skin's unique needs.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase.

2

Select Your Items

Choose the specific products you wish to return or exchange and provide a brief reason for the feedback.

3

Print & Pack

Download your prepaid shipping label and securely pack your items in the original packaging or a sturdy box.

4

Ship It Back

Drop your package off at any authorized carrier location; your refund or credit will be processed once we receive the shipment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing